Following 3 years of managing everything ourselves, the business volumes had got to a stage of requiring further support. We found we were spending time on routine activities and not doing sufficient marketing and sales work to ensure a constant pipeline of new clients and project work. We decided to contract support on a virtual assistant basis, in keeping with our flexible resources and variable cost approach. We contracted with PA Business Support, as Sophie understood fully our requirements and was able to match a member of their team to our broad brief. 2 years in working with Jenny, we have been delighted with the support and work Jenny has produced for us. During this time we have managed to fully automate our back office system to simple app based interfaces and quick cloud software. Jenny has fully adopted this, allowing a high proportion of her time to be focused on supporting our clients, our contact network and marketing activities. During this period we have seen significant growth in our business and client base. We would highly recommend the virtual assistant resources managed by PA Business Support.
After almost five years, things were going well for my micro business, but I was now so busy that things were falling through the cracks — I needed some help! As it was always just ‘me’ previously, I was unsure how or where to start, or how to ‘let go’. I found PA Business Support, and Sophie listened to my concerns and could not have made it easier. She suggested Jo as my VA, and we immediately clicked — it was like we’d been working together for years after only a couple weeks. Jo is highly skilled, self-motivated, diligent, and she has become ‘my team’. I would highly recommend PA Business Support.
The team have been great to work with, very responsive with an interesting and diverse group of candidates to interview, all often offering different key qualities, providing a good selection. It was a great support and meant that the candidates put forward mostly met our requirements and we took them through to interview, avoiding the need to advertise and sift ourselves.
I am a ‘one-man-band’ and desperately needed assistance with the day to day running of my Financial Advisory company. Sabina listened carefully to my brief and selected a range of applicants who each had their own relevant attributes to bring to my business. She supported and advised in the decision making process and I now have an excellent PA who is working out really well. It was a seamless process and I would definitely recommend her to source good, competent PAs for your business
“Pro-active, quick at responding and understanding the job spec. I can fully recommend PA Business Support Ltd when looking for administrative assistance.”
We first approached Sabina to assist with some virtual office support, following our initial discussions she soon realised our actual requirements and made the appropriate recommendations to help us. We worked with Tim on a marketing plan and found it to be a very valuable exercise. I have no hesitation in recommending Sabina and her team and look forward to using them again as our business grows.
Jenny is a lifesaver – I don’t know how I ever managed without her! She communicates well, keeping me up to date with clients and schedules, is enthusiastic, efficient and professional. She organises meetings on my behalf so I can get on with more important business development and client tasks, and generally frees me up to run my company more efficiently. I can trust Jenny to liaise with clients and colleagues directly and act as a true extension of me when I’m busy or not available. I have no qualms with her managing my email inbox so I don’t get overwhelmed by it and it’s no understatement to say that my investment in Jenny is returned threefold based on the fact she saves me so much time. I couldn’t be happier to recommend Jenny and PA Business Support for virtual administration services.
PA Business Support provides me with transcription services on a regular basis for research interviews. They have been totally magnificent, ultra-reliable, completely accurate, totally trustworthy and excellent value for money. Sophie is a highly able project manager and the work of her transcription team is beyond reproach. I recommend them without hesitation.