How much does a Virtual Assistant (VA) cost?

Once we’ve established the type of core tasks that are relevant to your business, we can price accordingly. We offer a personal, bespoke service designed to meet the needs of each individual client.

Can we work with a VA on an ad hoc basis?

Our experience shows that this method doesn’t result in an efficient way of working for either the VA or the client. Using a consistent retainer, the VA becomes more knowledgeable and therefore is a more valuable member of the team.

What is the minimum retainer?

The minimum VA retainer with PA Business Support is 40 hours a month. This equates to 2 hours a day over a 4 week month. This provides good solid coverage for your core administrative tasks.

What tasks are best accomplished by a VA?

This is a question that small businesses frequently ask when they know they need administrative support but are not sure where to start. We would suggest you consider: email management, client follow up, diary management, travel organisation, marketing support. In essence, if you need to spend more time client-facing, on billable work and less time on admin, then the VA route is an excellent solution for you.

Do we get to work with the same VA each month?

Yes, the VA assigned to your business is the same person every month. This isn’t a temp service. The retainer allows for a consistent member of our team to join yours for as long as you require.

What if I need more hours in a month. Will my VA be able to grow with me?

Yes, we always place VAs with businesses where we feel there is a capacity for growth they and we encourage flexibility at busy times.

Where will my VA be based?

All of our team members are based in the UK, usually around London and the Home Counties. However being a virtual service, their location could be anywhere in the UK.

Are there any hidden/additional fees?

It’s a transparent service and usually only the agreed retainer is chargeable. However if you have any printing, postage, phone calls or similar, then we bill this back to you at the end of the month. We find these are usually minimal.