In today’s workplace, Personal Assistants (PA) are valued not only for their organisational skills, but for their emotional intelligence and empathy. Whilst we, at PA Business Support know that meticulous scheduling and attention to detail are the foundations for any PA, employers also seek adaptability and emotional intelligence.
As experienced recruiters in this field, a strong PA or EA should be able to anticipate the needs of their employer before they’re even voiced, navigating complex dynamics with grace and empathy. Often PAs can be painted as glorified admin assistants – but trust us – as the experts – they really aren’t!
They are often the backbone to an individual, a trusted right-hand partner who contributes to more than just a work environment. They can bring creativity to the table, find innovative solutions to challenges and enhance efficiency with a personal touch. A PA should be able to demonstrate empathy, anticipate needs and respond with thought. But how do we as recruiters, find those people?
Behind the CV
PAs work in such close parameters to their employer, that they can (and should be able to!) sense the emotional undercurrents in the workplace. This emotional acuity helps build trust and rapport, ensuring that employers feel understood and valued.
After many years in this space, we at PA Business Support know it’s not just about the CV – it’s the person behind it and most importantly the emotional intelligence they demonstrate. That’s why our screening is rigorous and we really do get to know the person behind the CV.
For us, we will always provide clients with the back story. Digging that little bit deeper to understand what makes the candidate tick, how they like to operate and often aim to find out about them as a person and not just an employee.
A solid PA should be able to blend professionalism with genuine warmth, ensuring that every interaction is both efficient and personable. Our role as recruiters is to find the ones who have the emotional intelligence, alongside the experience, to work in a fast-paced and often intense working environment. This is why we don’t just send a heap of CVs – we are meticulous in only sharing the best individuals.
Supporting both Candidates and Clients
As a boutique agency, our role is to ensure that no candidate feels lost during the recruitment process. A strong PA or EA may well be able to do the job, but interviewing and ensuring they present to best of their ability is where we come into support.
Likewise, with clients, they often know what it is they are looking for, but sometimes recruiting can feel like a mountain to climb. Our service ensures that clients are listened to and supported with any interview techniques or styles.
In conclusion, we don’t just focus on what employers look for in an astute PA or EA, we look at the full process. If you are a PA or EA looking for a new role, then please do register with us.
Alternatively, if you are a client and would like to discuss your recruitment process or a specific hire, then we would love to chat to you. Please do connect with us.
0203 621 8076
