Applying for jobs during a pandemic is a daunting process, and truthfully, recruitment agencies aren’t stepping up to the plate. I find that I would have one phone call with a recruiter and my CV was most likely tossed into the abyss of thousands of others who are struggling to find work during these difficult times. Emails would be left unanswered, and they weren’t chasing up applications when I chased them up. It was exhausting and demoralising.  That changed when I came across PA Business Support. The recruitment process with Sophie was stellar from the very first email all the way through to my job offer – and further!  To refer to Sophie as simply a recruiter is underselling her – PA Business Support is invested in their clients as well as their candidates and they go out of the way to take the time to get to know you. I felt like Sophie was actually a support system during my recruitment process – I spoke with her daily, she was always available to chat, discuss the role and answer my questions, and the communication was absolutely second to none. I’ve been genuinely blown away by the service I received through PA Business Support – they provide the type of customer service that you could normally only hope for. Sophie and Sabina have built a fantastic bespoke service that really does deliver, and I am lucky to have discovered them during my recruitment process.  Whilst I won’t be using them again anytime soon (hopefully!), I’ll be sure to recommend them to anyone looking for a recruitment company that actually wants to help make a difference. Thank you for everything!


I found the services provided PA Business Support exceptional. I was provided timely with a VA who understood my business needs quickly and was outstanding in her work performance. Amanda became part of the Innovative Risk Audit team and provided excellent business support not only on a administrative basis but also with coordination of events that were run online, marketing support and social media management. I thoroughly enjoyed working with Amanda who was very professional and engaged with my clients well. For any business seeking virtual quick and efficient business support, I would definitely recommend the services of the PA business support team.

Nousheen Hassan, Innovative Risk and Audit Solutions

PA Business Support offer an excellent virtual support service which I would highly recommend to anyone that requires a more flexible approach to their administrative office function. Jo and Amanda who support us are proactive, diligent and are effective representatives of our company, Capital City Training.

It is my view that the success of PA Business Support stems from their ability to place the right team members with the right client and their commitment to client satisfaction. Sophie and Sabina are a powerful force behind their business and will continue to be a success in their industry. We thoroughly enjoy working with them.

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Mark Woolhouse, Managing Director, Capital City Training Ltd

As the owner of a small business, employing just 12 people, I have to wear many hats. Whilst I didn’t have the need for full time business support, I found myself getting bogged down in the day-to-day “stuff” on top of leading a team and growing a business. I always thought it would be easier to “just do it myself.” Then I was recommended PA Business Support and within just six short months, Jo has made my life a whole lot easier. We have a set block of hours that she’s dedicated to supporting me per month and they’re used in line with the rhythms and rituals of the business so it’s totally flexible. She takes things off my to-do list, has taken on board the tasks that were bogging me down and preventing me from getting on with the bigger picture and her pro-active approach and intuitive nature means that she adds value and support that I hadn’t even considered possible. She just gets on with stuff and nothing is too much trouble. Aside from the business element of the relationship, she’s a great woman and a brilliant cultural fit too. She might be virtual, but she’s definitely become a part of the team that we wouldn’t be without.

Claire, Managing Director, Cracked FoodService Marketing

Our working relationship with PA Business Support has been amazing. You are responsive when we need you to be, intuitive about the type of support we require and always professional in your approach. Amanda is a great person to work with, friendly, flexible and always willing to take on whatever task we set her. Thank you for supporting us through such an exciting growth period. I would not hesitate to recommend PA Business Support.

Shamila Mhearban, Strategic Consultant, Gingko People

I have been delighted with the service I have received from PA Business Support. Even if you have reasonable keyboard skills when it comes to typing lengthy documents or reports, it is so easy to let PA Business Support do it for you. It makes so much sense to let them do the work for me, so I can focus on running the business or actually taking some well-deserved time for myself. The service is fast, efficient and very professional. I would not hesitate to recommend them to anyone.

Simon Paul, Chairman

I want to thank you so much for your service Reena. When I began my contract with PABS 6 months ago, I was very clear on what I wanted to accomplish. This project completes all on my wish list and I certainly could not have achieved all of this without you. I appreciated that you were very open to my methods of working, including using Asana – it made a huge difference to me because it meant that I could follow on a day-to-day without e mail. I have been dreaming of working with a well running CRM and having all of my bookkeeping up to date. I am very grateful, and I hope to work together with you very soon.

Tally Elhyani, Entrepreneur

Following 3 years of managing everything ourselves, the business volumes had got to a stage of requiring further support. We found we were spending time on routine activities and not doing sufficient marketing and sales work to ensure a constant pipeline of new clients and project work. We decided to contract support on a virtual assistant basis, in keeping with our flexible resources and variable cost approach. We contracted with PA Business Support, as Sophie understood fully our requirements and was able to match a member of their team to our broad brief. 2 years in working with Jenny, we have been delighted with the support and work Jenny has produced for us. During this time we have managed to fully automate our back office system to simple app based interfaces and quick cloud software. Jenny has fully adopted this, allowing a high proportion of her time to be focused on supporting our clients, our contact network and marketing activities. During this period we have seen significant growth in our business and client base. We would highly recommend the virtual assistant resources managed by PA Business Support.

Peter & Tony Copsey, Fourth Dimension

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